Utilities

Hamlet of Brownvale – Report a Street Light Issue

If you notice an issue with a street light in your neighbourhood, You can click the link below and report the outage directly with ATCO.

https://www.atco.com/en-ca/for-home/electricity/outages-emergencies/report-street-light-problem.html

Did you know?

The Utilities Consumer Advocate website is a great resource for MD residents to compare electricity and gas prices from all providers in our area, view historical rates, or get help resolving water and energy utility related issues.

URL links used in the description:
http://ucahelps.alberta.ca (Utilities Consumer Advocate website)
http://ucahelps.alberta.ca/cost-comparison-tool.aspx (prices)
http://ucahelps.alberta.ca/historic-rates.aspx (rates)
http://ucahelps.alberta.ca/contact-a-mediation-officer.aspx (issues)

The website is an interactive resource that is helping consumers, especially vulnerable Albertans, make informed choices about their electricity and natural gas services.  It is mobile and tablet responsive and has several innovative features, all of which are intended to provide a high-quality user/consumer experience:
• An interactive Cost Comparison Tool to give consumers the delivered cost of energy;
• Prominent and clear information about the services of the UCA’s Consumer Mediation Team;
• Plain-language content that’s easy to understand; and
• A searchable database that displays historical natural gas and electricity rates in a user-friendly format.